Nana
Sefa
PGY 3
Emergency
Medicine Critical Care Fellow
Global Health Community Entry in Kigali,
Rwanda
I
arrived in Kigali, Rwanda for a two-week elective rotation in the Intensive
Care Units of the University Teaching Hospital (CHUK) and the King Faisal
Hospital on October 26, 2018. This was my first visit to Rwanda. One of the
objectives of this visit was to establish relationships for future global
health collaboratives with staff at this institution and other Rwandan
Healthcare facilities.
So
how did I ensure a mutually beneficial trip with very limited time and no
previous relationships to build on? I started off by meeting everyone I had
email exchanges with prior to my visit. These were my initial champions. They
helped introduce me to influential clinical staff who run the day-to-day
activities in the ICU. Additionally, I tapped into the institutional goodwill
and credibility of my mentor and the Brigham and Women’s Hospital. My mentor has
been working with the ICU at CHUK for over 5 years and is well liked. This ensured
that anyone she introduced me to welcomed me with open arms. Additionally, the
Brigham and Women’s Hospital Emergency Medicine faculty were involved at the
start of the country’s first emergency medicine residency about 5 years ago.
Thus, I was able to tap into some of the goodwill that Brigham has at CHUK.
That
said, reliance on the goodwill of people and institutions is helpful only to establishing
an initial encounter. I subsequently had to roll up my sleeves and build on
these links to establish my own relationships. I started off by asking lots of
questions. The clinical practice and protocols used in the institution were
relatively different from what I had used, which provided an avenue to learn
more about why they did things the way they did. In asking my questions, I had
to be tactful so that even for practices that were not evidence based, I did
not come off as passing judgement or looking down on the care that was being
provided. I also had to understand that some of their practices were influenced
by unavailability of resources. This meant that even when I suggested changes,
I had to first ensure that the resource I was suggesting was available.
My
experience in Kigali also meant interacting with a completely different culture
than I had ever been exposed to. But I dove right in. In doing so, I had to
acknowledge that there were cultural
differences and to let my hosts know that although I was not familiar with
their culture, I respected the fact that their culture was important to them. I
also had to ask questions specifically about what was culturally appropriate to
do or to ask.
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Additionally,
for each frontline clinical staff I interacted with, I had to find out what was
important to them and how I could be of help to them. This inquiry started
during the email exchanges before my arrival. For instance, the residents in
the ICU were eager to learn and sent me topics they wanted to discuss before my
arrival. This provided an initial mutually beneficial relationship that ensured
a fruitful interaction even on the first day. What is interesting about asking
what was important to an individual is that each person had his or her unique
evolving interests that were very different from what the institution or unit
head had communicated. For instance, although not mentioned before my arrival,
one resident’s main goal during my visit was to learn to do ultrasound-guided
subclavian central lines. For this individual, my visit would not have been
successful without teaching him this skill. Continually asking what would be
important and meaningful to counterparts is thus crucial to a successful global
health collaborative.
Although
my two-week visit was short by all the means of evaluating a successful global
health interaction, I deemed it successful because of the relationships I was
able to build. I am sure I will be able to build on these relationships to
ensure more productive interactions in the future.